Terms and Conditions

The provider is Mgr. et Mgr. Miloslav Tutter, attorney-at-law, with a registered office at V Olšinách 2300/75, 100 00 Prague 10, e-mail info@superadvokat.com, registered with the Czech Bar Association (reg. no. 18208) (hereinafter “Super Advokát”).

Orders and formation of the contract

Before submitting an order, the client sees the selected service, its scope, the final price including VAT and any surcharges. The details can be reviewed and corrected before proceeding to payment. The contract for a specific online legal service is concluded upon acceptance of the order and successful payment, unless individually agreed otherwise. The client receives the order confirmation and the payment document electronically at the e-mail address provided.

The language of the contract is Czech unless the parties expressly agree otherwise. The client may save or print these terms; the current version is permanently available on this page.

Scope and delivery of services

Client services are provided exclusively by attorneys-at-law (including cooperating attorneys). These services include in particular legal advice, consultations, the drafting and review of documents, contracts, motions and filings, as well as full representation of the client in a matter, including related acts. In providing the services, Super Advokát may engage external experts, bailiffs, court-appointed experts, translators, administrative staff and others.

A person interested in using the services is an enquirer, whereas a client is someone who orders the services from Super Advokát. This concludes a contract for the provision of legal services for the period until they are provided in the agreed scope. This contract also includes the authorisation of Super Advokát to perform all acts connected with the service provided.

Services may be ordered and provided in person or remotely (by telephone or online). The client is obliged to supply the necessary documents and information in good time and in sufficient detail, in writing or electronically. If a delay occurs on the client’s side, Super Advokát is not liable for any resulting delay or damage. The client always submits instructions and positions in writing (or electronically); otherwise the services are deemed to be provided in accordance with the client’s requirements.

Confidentiality of information is ensured by the statutory duty of attorney confidentiality, except for the mandatory disclosure of the client’s identity to the tax authority and compliance with AML legislation, including the presentation of identity documents and copies thereof.

The contract and the authorisation take effect only after payment of the agreed fee or of an advance in an amount corresponding to the anticipated scope of services. The client is, however, also obliged to pay for time spent on administrative acts even before the contract takes effect. The same applies during the provision of services if the advance is exhausted or insufficient for further activities.

Either party may unilaterally terminate the contract and the authorisation with immediate effect in writing or electronically. This does not affect the right of Super Advokát to compensation for damage, payment of receivables and any penalties connected with the contract, the order or the client’s default.

The contractual terms comprise in particular the personal data protection policy, the business terms and the price list. They are available on the website and the client receives them upon registration in the client system. Super Advokát is entitled to amend the contractual terms, in particular in view of the current legal or market situation. It informs the client of such changes by publishing the updated wording on its website. The client undertakes to acquaint themselves with the current wording no later than 31 December of each year, and that day is deemed the date of notification of changes unless the client was informed earlier by other means, for example by e-mail or in person. If the client disagrees with the changes, they have the right to terminate the provision of legal services immediately in writing. If they fail to do so within 30 days of notification of the change, they are deemed to agree with the new terms.

The client and the enquirer are obliged to provide a current e-mail and telephone contact already when placing the order. Until the client notifies a change in writing or electronically, correspondence is deemed delivered on the day it is sent.

Super Advokát is available on business days from 8:00 to 18:00.

Processing of personal data

As the controller of personal data, Super Advokát processes client data within its statutory and professional duties. It stores the data securely and to the extent necessary for the given purpose (e.g. records, debt recovery, marketing, website administration). The retention period depends on the nature of the purpose – as a rule 3 years for marketing, 5 years for mandatory archiving, 10 years under AML legislation or accounting and tax regulations. The client is informed of their rights and is advised to read the further information on the Super Advokát website and on the website of the Czech Data Protection Authority.

A detailed and up-to-date overview is available in the privacy policy.

Express declarations and consents of the client

The client expressly agrees:

• To these contractual terms, and acknowledges that consent may also be expressed by the payment for the services itself, in particular when ordering remotely.
• To the sending of electronic correspondence, receipts and tax documents.
• To the use of any client funds by Super Advokát to settle its present and future receivables against the client. The client also declares that these funds originate from legal sources and is aware of the legal consequences of a false declaration.
• To the delivery of a secure link to the order, through which the client can complete the brief and upload documents. The link is intended for the client only and the client must not make it available to an unauthorised person.
• If the client expressly so requests when placing the order, to the commencement of the service before the withdrawal period expires. If the service was partially provided at the client’s express request before withdrawal, the client shall pay a proportionate part of the price. The right to withdraw ceases only upon full provision of the service, where performance began with the consumer’s prior express consent and the consumer confirmed that they acknowledge the cessation of that right.

Declarations of the client

The client hereby expressly confirms that:

• Their interests are not in conflict with the interests of another client of superadvokat.com (nor of a person the client represents).
• They are not represented by another attorney in the matter concerned.
• They authorise Super Advokát to perform all acts related to the assigned matters and agree that Super Advokát may appoint further representatives (substitutes) who may act independently.

Information for the client and the consumer’s right of withdrawal

The client acknowledges that:

• Without the client’s consent, Super Advokát is not entitled to verify the authenticity or completeness of the evidence and factual information submitted. The client is aware of the criminal consequences of forging or altering such materials. If the evidence could be challenged as forged or altered, the client is obliged to notify Super Advokát without undue delay and agree on an appropriate course of action, which will be recorded in writing or electronically. Super Advokát is not liable for the correctness and authenticity of evidence submitted to a court on the client’s instructions.
• In the case of cross-border legal arrangements, the client is obliged to fulfil their reporting obligations independently under the relevant special legislation.
• If the client concluded the contract at a distance as a consumer, they may withdraw from it within 14 days of the conclusion of the contract by delivering written notice to Super Advokát (by post, e-mail or via the contact form on the website). In such a case, the client pays only the price for the services provided up to the moment of withdrawal (including time spent on administration at the hourly rate in the price list).

Price list and payment terms

The prices for services are governed by the contractual terms in force, which include the price list.

Payment can be made by payment card or bank transfer – either online via the payment gateway on the website, or on the basis of a payment order or a link from the payment gateway. Payment in person at the registered office of Super Advokát is also possible. Cash payments are accepted only in exceptional cases.

The fee or advance must be paid before the provision of services or any activity of Super Advokát begins. If payment is not made, Super Advokát is not obliged to start or continue providing the services and is not liable for any damage, even in matters that require immediate action.

Super Advokát applies contractual penalties only in exceptional cases, primarily in the event of prolonged or repeated default on payments. In such a situation the client may be charged a contractual penalty of 0.5 % of the amount due for each day of delay until it is paid in full. In addition, in the event of a breach of the contractual terms, the client is obliged to pay a contractual penalty of CZK 1,000 for each individual breach.

The client is obliged to pay the invoice, balance, advance or contractual penalty immediately upon its notification or invoicing, and no later than 3 days from the payment request, in the manner stated in the request or by transfer to the bank account.

Online products

Online products available for direct purchase on the website have a fixed scope of services, which is stated in the description of the individual variants. The current price can be found next to the purchase button, through which the client adds the product or the relevant surcharge to the electronic basket. After a summary of the items, payment is made via the payment gateway.

Any additional services, acts or reimbursements that go beyond the specified scope of the online product and the surcharges paid (in particular where they are necessary for proper processing) are paid separately by the client according to the current price list. Repeated purchases of online products cannot be used to circumvent the obligation to pay a higher hourly fee corresponding to the value or complexity of the matter.

The basic version of an online product is intended for simpler matters and as a rule contains only the basic statutory elements, without detailed or individual contractual arrangements, detailed explanations or references to expert opinions and case law.

The premium variant is an extension of the basic processing and includes a more detailed analysis, more text or a longer processing time (up to twice the scope). This variant is always used for more complex cases, more extensive documents, multiple pieces of legislation, unsettled case law or foreign-law aspects. It also contains detailed explanations or references to relevant expert sources.

Surcharge options allow the scope or manner of processing of an online product to be extended – for example for each additional page of text, the inclusion of an easement, a motion for the Land Registry, official verification of signatures, or priority or express processing outside working hours.

Definition of a page: One page (standard page) equals a maximum of 1,800 characters including spaces, which corresponds to approximately 250 words of ordinary text.

Hourly fee and reimbursements

The hourly rate applies in all cases where a fixed scope of a purchased online product and its surcharges has not been determined in advance. The rate depends on the value or nature of the matter and is charged for each commenced hour of the attorney’s work on a specific task or act. The calculation also includes time spent on administrative acts connected with accepting, preparing or closing the case (e.g. registration, keeping documentation, accounting records, invoicing) and time wasted (e.g. waiting for meetings or acts that did not take place through the fault of the client or a third party). The rate also applies to activities carried out before the contract itself is concluded.

The value of the matter is determined according to the value of the subject matter or related performance, including accessories and any penalties.

Overview of rates

The price includes basic costs of local calls, transport and office supplies. Other expenses are paid by the client in their actual amount, with travel costs of CZK 15/km + VAT and meals or accommodation corresponding to at least a 4-star category for business trips outside ordinary working hours. The client may pay these expenses directly or they will be invoiced subsequently.

Success fee

The success fee is charged in addition to the hourly rate in the event of success in the matter and is usually paid by the opposing party. If not, it is paid by the client. Its amount corresponds to the costs of proceedings determined by law, but at least to the amount of the awarded reimbursement of the costs of proceedings. It does not apply in cases where a high hourly rate or a contingency fee was paid, or where its application would be contrary to good morals. Success also means the withdrawal of a motion or reaching a settlement or agreement. In the case of partial success, the success fee is reduced proportionately. If representation was terminated, the entitlement to the success fee is retained for the period during which the legal services were provided.

Other forms of remuneration

• Flat fee – may be agreed for long-term cooperation and usually includes a 15 % discount on the hourly rate. It is paid in advance for each commenced year, with the option of splitting it into monthly or quarterly instalments.
• Contingency fee – agreed separately in written or electronic form and relates to the outcome of the matter.
• Combined fee – allows a reduced hourly rate in exchange for another form of remuneration. If the legal services end prematurely (e.g. before the contingency or success fee is quantified), the client is obliged to pay the difference between the agreed and the normally applicable hourly rate under the contractual terms.

Surcharges and discounts

• Urgent processing – If a matter needs to be handled at short notice, it can be processed with the prior consent of Super Advokát for a surcharge of 30 %.
• Processing outside working hours – If a matter must be handled outside ordinary working hours, it can be processed with the consent of Super Advokát for a surcharge of 200 %.

Where urgent processing of a matter or part of it is required, the client will be informed in advance in writing or electronically of the expected use of the urgent regime or of work outside working hours. If the client does not express disagreement in writing in good time, they will be obliged to pay the relevant surcharge. In the event of disagreement, however, Super Advokát need not process the matter further, even in urgent situations, which does not give rise to any claim for damages by the client or a third party.

Administrative fee

An administrative fee of CZK 990 + VAT may be charged in the following cases:

• payments from abroad or payments sent abroad,
• a second and any further reminder, pre-action notice or further communication regarding a single outstanding payment,
• payment of expenses where these are not paid directly by the client; if a sufficient advance has not been provided in advance, a fee of 10 % of that amount is added,
• each CZK 1 million of the value of the matter for each commenced calendar year of handling a single matter.

Discounts

A discount may be granted to the client upon approval by Super Advokát, provided this is not contrary to the nature of the matter or the service provided. It may be a one-off, time-limited or permanent discount, which may also be obtained in the form of a discount voucher.

• Discount voucher – The client usually receives it electronically (e.g. by e-mail) in the form of a code that can be used only for the purchase of online products on the website within its validity period. After the validity period expires it lapses without compensation. The voucher cannot be combined with the free first consultation, nor used to purchase another voucher.
• Gift voucher – Can be purchased as a voucher for legal services of the corresponding value. It may be redeemed once by the purchaser or a third party within one year of issue. The voucher cannot be exchanged for cash, redeemed after its expiry, or combined with the free first consultation or another voucher.

Free first consultation

New clients may obtain a free first consultation as a form of discount if they pay in advance for legal services amounting to at least 10 hours at the corresponding hourly rate. This discount applies to one legal act not exceeding one hour, provided it forms part of broader legal representation. It cannot be used for a single isolated act. The client must claim it no later than at the first consultation; it cannot be granted retrospectively.

Complaints and out-of-court resolution of consumer disputes

Please first send any comment or complaint to info@superadvokat.com; state the order number and a description of the resolution you are seeking. We will confirm receipt and handle the complaint without undue delay.

If the client is a consumer and the dispute cannot be resolved directly, the body for the out-of-court resolution of consumer disputes between an attorney and a consumer is the Czech Bar Association, Národní 16, 110 00 Prague 1. Details and the form are available on the Czech Bar Association website. The proposal must be filed no later than one year from the day on which the consumer first asserted their right with the attorney.

Effective and last updated on 20. srpna 2026.