My complaint was rejected. Is it worth fighting?

Often yes – a rejection is rarely the final word. A lawyer assesses your claim and prepares the next steps for CZK 2,900 incl. VAT.

How much does legal help with withdrawing from a contract cost?

Assessment and preparation of the withdrawal costs CZK 1,900 incl. VAT. We first verify the conditions are met so you don't expose yourself to a counterclaim.

The seller isn't responding. What next?

A firm pre-action notice from a lawyer is often enough – it costs CZK 1,900 incl. VAT. If it doesn't work, we'll propose further steps including court.

How does the dispute work online?

You upload the documents (receipt, complaint report, communication) and the lawyer replies within 24 hours with an assessment and plan. All from home.

Rejected complaints and consumer disputes

The seller rejected your complaint, the goods are faulty, or you want to withdraw from a contract? We'll help you enforce your consumer rights – online and for a fixed price.

Frequently asked questions

My complaint was rejected. Is it worth fighting?: Often yes – a rejection is rarely the final word. A lawyer assesses your claim and prepares the next steps for CZK 2,900 incl. VAT.
How much does legal help with withdrawing from a contract cost?: Assessment and preparation of the withdrawal costs CZK 1,900 incl. VAT. We first verify the conditions are met so you don't expose yourself to a counterclaim.
The seller isn't responding. What next?: A firm pre-action notice from a lawyer is often enough – it costs CZK 1,900 incl. VAT. If it doesn't work, we'll propose further steps including court.
How does the dispute work online?: You upload the documents (receipt, complaint report, communication) and the lawyer replies within 24 hours with an assessment and plan. All from home.